Office 2019 Installation Error Code 0-1018 (0)

Michael Adams 246 Reputation points
2020-11-27T22:14:05.45+00:00

I am using the Office Deployment Tool, and the installation stalled at 25% for 20 minutes. I cancellled the installation, and tried to rerun the Deployment Tool.

It now gives me an error "Couldn't Start Office installation. We're sorry, but we could not start your Office installation. Another installation is in progress. Please try again later"
Error Code 0-1018 (0)

I've rebooted. No change.

I checked for any Windows updates, and none available (computer completely up-to-date).

A Microsoft support document says to look for the installation in the System Tray. There is nothing there.

I tried running the Microsoft Support an Recovery Assistant, but it says there is no Office program to uninstall.

I am at a dead end. Any help would be appreciated.

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Emi Zhang-MSFT 11,801 Reputation points Microsoft Vendor
    2020-11-30T07:22:45.38+00:00

    Hi @Michael Adams ,
    Could you provide the configure.xml information here?
    I suggest you check if this same error problem thread will help you:

    https://social.technet.microsoft.com/Forums/en-US/10ea5b5b-6fc5-460b-9e86-f923b9bf5056/solved-error-code-01018-when-installing-office-2019

    Please provide more information and I'm glad to help you.


    If the response is helpful, please click "Accept Answer" and upvote it.
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2 additional answers

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  1. Michael Adams 246 Reputation points
    2020-12-04T20:18:14.157+00:00

    Thank you for the link to the Technet Forum. That was the key to getting this running. Surprisingly, the suggestion on Technet did not completely fix the problem. It still stalled, but at least go rid of the error message. I got a fresh copy of Office 2019, and retried. That got things going, although it certainly took a long time for the installation to complete.

    You definitely saved me on this. Thank you!

  2. Amelia 1 Reputation point
    2021-08-06T15:44:29.65+00:00

    Hi Michael,
    Could you provide the configure.xml information here?
    I suggest you check if this same error problem thread will help you:

    https://social.technet.microsoft.com/Forums/en-US/10ea5b5b-6fc5-460b-9e86-f923b9bf5056/solved-error-code-01018-when-installing-office-2019

    If this did not help you with resolving error 0-1018 (0), then you should try the following solution listed in this article. I found some useful tips where I get fixed it.

    https://pcprosupport.com/how-to-fix-error-couldnt-start-office-installation-error-code-0-1018-0/

    Couldnt-start-office-installation-error-code-0-1018-0.jpg