Delivery Management of Distribution Lists Not Working Correctly

Al Khazragy Laith 20 Reputation points
2024-07-01T05:56:02.8166667+00:00

Best,
I have restricted access for three distribution lists to specific distribution lists, mail, and security groups. This configuration has worked perfectly until I received a report about 2-3 months later indicating that someone without rights was still able to send an email. I checked the settings and found no errors. Two of the groups allow access to everyone, while the third one does not, which means the third one is functioning correctly. All three have the same settings and were created in the same period.

For the group that is not functioning correctly, I have taken the following steps:

  • Removed the relevant emails and groups in the on-premises environment.
  • Re-added the group.
  • Performed a synchronization with the cloud.

After 30 minutes, I tested again, but the problem persists.

Do you have any suggestions or a solution for this issue?

Kind regards,

Laith

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Accepted answer
  1. Noah Ma-MSFT 2,340 Reputation points Microsoft Vendor
    2024-07-03T09:34:00.2533333+00:00

    Hi,

    Based on your description, I understand you have set the three DLs AcceptMessagesOnlyFrom several users, shared mail, and groups as output shows.

    However, two of the DLs can still receive messages from others not in the output list above.

    Please check if there are any transport rules might be allowing messages to bypass the restrictions.

    And please kindly track the message that wasn't supposed to be delivered and review each of these steps to find out why sender not accepted is able to send messages to the DL.

    1 person found this answer helpful.

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