4,190 questions
Getting "Something went wrong. Please try again." error on clicking adaptive card of Teams bot
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 53%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Hasit Parmar
5
Reputation points
We have created a Teams bot that sends a welcome message upon installation. This message includes a "Configure" button.
Immediately clicking the "Configure" button after bot installation results in an error message saying "Something went wrong." This issue can be resolved by hard-refreshing the browser. I would like to confirm whether this is an issue with Teams custom apps?
However, if I wait a few seconds after bot installation before clicking the "Configure" button, the Teams app works as expected.
Microsoft Teams | Development
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2024-07-01T12:43:54.7866667+00:00 Hasit Parmar - Could you please confirm if you are facing this issue with welcome card only or is it with every other card? You mentioned that the apps works fine if you wait few seconds after bot installation before clicking the button, may be the bot is processing the installation request meantime.
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Hasit Parmar 5 Reputation points
2024-07-01T13:17:58.01+00:00 @Anonymous I experiencing that issue only with welcome message card.
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Hasit Parmar 5 Reputation points
2024-07-01T13:21:44.6933333+00:00 @Anonymous Also, "Something went wrong" error displayed by Teams and i can confirm that our bot doesn't receive any request in that error case.
It looks like Teams failing to dispatch user's request to our bot.
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Anonymous
2025-02-24T13:58:33.3066667+00:00 Please note that it takes few seconds for the bot to be installed and configured, hence you are getting the error when you click on configure button as soon as the bot is installed.
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