How do i redeem my exam voucher after a failed check-in system test?

Kagimu, Bosco B 0 Reputation points
2024-07-01T09:10:49.4466667+00:00

I had an exam scheduled with Pearson Vue and did a successful system test a day before the exam. Unfortunately the next day during check-in, the system test failed due to a degraded network and i could not redeem or even reschedule the exam . The exam was not even on my profile any more. I need your support on how i can have this exam done.

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  1. Rakesh Gurram 5,325 Reputation points Microsoft Vendor
    2024-07-01T09:16:00.8266667+00:00

    Hi Kagimu, Bosco B,

    Thank you for asking this question on the Microsoft Q&A Platform.

    Microsoft Certification/Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    It’s possible to ask questions by clicking on “Get Started” -> “Ask a Question.”

    or “Ask a new question >” and Learn/Cert Moderators will help you.

    Microsoft Training Support Forum

    Microsoft Certification - Transcript - Missing Exams or Certificates

    Microsoft Certification - Missing Badge/Sharing

    Microsoft Certification - Profile/MCID Assistance

    Certifications tab moved under Credentials. Below is direct link to your Certifications tab:

    https://learn.microsoft.com/en-us/users/me/credentials?tab=credentials-tab

    Account Management you can link your private and work email addresses:

    https://learn.microsoft.com/en-us/users/me/settings

     

    Below your certification, click View certification details, next click Print button above your certificate, select Save as PDF, under More settings uncheck Headers and footers, etc.

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat


    Please don't forget to Accept Answer and close this thread.

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