Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
2,332 questions
Getting charged for disabled subscriptions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 93%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
kavita sahu
0
Reputation points
Getting charged for disabled subscriptions
I have cancelled the subscription but still charged for the 4364dd6c-fbc3-44f0-835c-ae830ef2d262
I have tried to create a support ticket after filling initial description it taking me to
After filling information till the review and create with below details
When i m clicking on Create button it is not allowing me to create request
Please help to raise request.
Thanks
Kavita
Report a concern
{count} votes
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SadiqhAhmed-MSFT 41,141 Reputation points Microsoft Employee2024-07-02T08:28:50.2233333+00:00 Hello @kavita sahu Thank you for reaching out to us and sorry for the inconvenience caused to you!
From the details of your post, I understand that you are being charged for your Azure subscription which is in disabled state, and you are unable to create a support ticket. Since you are unable to create a support request, I suggest you try the following options:
Twitter : Connect with @AzureSupport on Twitter for answers, support, and to connect with Azure experts. best place to raise a request
Few Customers are using the Microsoft REST api Support Tickets - REST API (Azure Support) | Microsoft Learn to create Support request.
OR
You can call global customer service - https://support.microsoft.com/en-gb/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 to raise a support request on your behalf to help you connect with Azure billing and subscription management support.
Hope this helps!
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