Paradox between downloading Office 2021 and using Office 2021

Scott Christopher 0 Reputation points
2024-07-01T15:45:15.9033333+00:00

Our company uses Microsoft Office. In the past you could download the Office software, and as long as you had a valid license key, you could install it.

Now, to be able to download it, you have to log in using a microsoft account. However, you cannot create a microsoft account using your business email address. It says you have to use a "PERSONAL" email address. So it forces you to create a yahoo, google, etc email account.

You download it, install it, activate it, then it asks you to log in to your microsoft account. You key in the "PERSONAL" account you have created. When you do this, it now gives a error that states you cannot use a "Personal" account to log in to use Office.

What am I missing? Is there something that I'm doing wrong.

I am installing Office 2021 Professional Plus on a Windows 11 Professional 64bit computer.

Thanks for any help someone can give.

Scott Christopher

IT Manager

Struthers-Dunn Inc.

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,467 questions
0 comments No comments
{count} votes