Getting "Connection to ...azure.com timed out. (connect timeout=300)" when doing many calls to begin_analyze_document

Mauricio Villegas 0 Reputation points
2024-07-01T15:51:54.1233333+00:00

We are trying out azure document intelligence from python. In particular we are using client.begin_analyze_document() with model id prebuilt-read. When we are doing a load test, a large amount of requests continuously for several minutes, we are getting a timeout error. From the docs we were expecting a 429 error, instead of a timeout, see here. This is problematic because instead of a failure which could be used to control the requests rate and do retries, the calls just take a long time delaying the entire process.

Do we have wrong expectations of getting a 429 error? Or are we misconfiguring something which is why we get the timeout behavior?

We have tried both azure-ai-formrecognizer and the new azure-ai-documentintelligence which both produce the timeouts. And the stack trace we get is attached.

stacktrace-formrecognizer.txt

stacktrace-documentintelligence.txt

Thanks!

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
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