Try one of the following forums:
Microsoft Training & Certification: Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam Microsoft Certification - Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid Microsoft Certification - Profile/Account Linking: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_link
Pearson VUE Support: Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact
If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.
hth
Marcin