AMD 23.Q3 driver Unsupported on Windows 10 22H2 (NV16as_v4)

Michael Palmares 0 Reputation points
2024-07-03T22:27:26.29+00:00

Hi Azure Virtual Desktop team,

Can please advise if there is supported AMD driver available for our Windows 10 22H2 (Build 19045.4598).

I'm trying to install the latest 23.Q3 from below link but I'm getting Error 184 - AMD Installer cannot continue due to an unsupported Operating System.

https://learn.microsoft.com/en-us/azure/virtual-machines/windows/n-series-amd-driver-setup?source=docs

Our AVD VM is running SKU Standard_NV16as_v4.

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,536 questions
{count} votes

1 answer

Sort by: Most helpful
  1. JansenJoost-4391 0 Reputation points
    2024-09-12T13:29:43.3766667+00:00

    I found a way to install the latest drivers. Please find the fix on the documentation site of Microsoft: https://learn.microsoft.com/en-us/azure/virtual-machines/windows/n-series-amd-driver-setup#driver-installation-1

    Follow these steps if you see "Error 184 - AMD Installer cannot cpontinue due to an unsupported Operating System" error on Windows 10 EMS / Windows 11 EMS. Go to C:\AMD\AMD Software Azure NVv4 Guest Driver 23Q3\Packages\Drivers\Display\WT6A_INF Right click and install on the *.inf file. For Windows10 EMS: u9397288.inf For Windows11 EMS: u2397344.inf

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.