I am trying to export my office365 outlook to a pst file

Dany H 0 Reputation points
2024-07-04T07:57:00.8133333+00:00

Hello everyone,

I am trying to export my office365 outlook to a pst file yet it exports only 3.4 GBs out of 20GBs.

Any idea how can I fix this?

Outlook
Outlook
A family of Microsoft email and calendar products.
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  1. ChristyZhang-MSFT 23,896 Reputation points Microsoft Vendor
    2024-07-05T01:59:36.2633333+00:00

    Hi @Dany H ,

    Welcome to our forum!

    How did you export your mailbox?

    And what's your account?

    Please refer to this official article to export your data:

    Export emails, contacts, and calendar items to Outlook using a .pst file

    Please note:
    User's image

    And then when you start exporting, please *Make sure that the Include subfolders check box is selected. This ensures that everything in the account will be exported: Inbox, Calendar, Contacts, and Tasks. Choose Next.
    *
    User's image

    Hope to help you!


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