I am student who is learning Azure devops but i see now i have got 20k inr charged on my credit card

imran 0 Reputation points
2024-07-04T21:18:50.01+00:00

HI Team,
I have tried calling microsoft atleast 50 times but no proper response and unable to reach the right team till now. and i have used to billing feature for refund but it say not eligible to do so. i am student i was learning azure and the technical team can see it was for traning purpose but charged for 20k and iam unable to pay the bill can Micrsoft team understand my problem here and help me raise request behalf of me

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  1. Andreas Baumgarten 111.1K Reputation points MVP
    2024-07-04T21:27:05.5+00:00

    Hi @imran ,

    the best option might be to open a support case with Microsoft Azure support for clarification.

    Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.

    Source: Azure Support plans

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten


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