Cloud Models: Incorrect Answer Explanation?

Question

"Which cloud model uses some datacenters focused on providing cloud services to anyone that wants them, and some data centers that are focused on a single customer?

• Public cloud
• Hybrid cloud
• Multi-cloud"

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According to Define Cloud Models,

"Public cloud

A public cloud is built, controlled, and maintained by a third-party cloud provider. With a public cloud, anyone that wants to purchase cloud services can access and use resources. The general public availability is a key difference between public and private clouds.

Hybrid cloud

A hybrid cloud is a computing environment that uses both public and private clouds in an inter-connected environment. A hybrid cloud environment can be used to allow a private cloud to surge for increased, temporary demand by deploying public cloud resources. Hybrid cloud can be used to provide an extra layer of security. For example, users can flexibly choose which services to keep in public cloud and which to deploy to their private cloud infrastructure."

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I answered with "public cloud," which was marked as incorrect. I don't understand how.

Seems to me that the question is being asked from the perspective of the cloud service provider, whereas the explanation for each cloud model under "define cloud models" explains the different models from the perspective of the customer, who's consuming the cloud service.

In other words, the explanation/description of the models talks about USING the cloud. The question being asked is about PROVIDING the cloud.

This question is related to the following Learning Module

Answer 1

Hi Xavier SB,
Thank you for reaching out to us on the Microsoft Q&A forum about the concern you have with the question and answer in our Microsoft Azure Fundamentals course, specifically in the "Define cloud models" unit. We appreciate your diligence in understanding the concept and bringing this to our attention.

You make a valid point that the question seems to be asking from the perspective of the cloud service provider, whereas the explanations for each cloud model are from the perspective of the customer consuming the cloud service. This subtle difference in perspective can indeed lead to confusion.

However, upon reviewing the question and answer, we believe that the correct answer is actually "Hybrid cloud". Here's why:

A public cloud is a multi-tenant environment where resources are provided to anyone who wants to purchase cloud services. It's not focused on a single customer, but rather serves multiple customers.

A hybrid cloud, on the other hand, can be a combination of public and private clouds. In this scenario, some data centers can be focused on providing cloud services to anyone (public cloud), while others can be dedicated to a single customer (private cloud). This hybrid approach allows for flexibility and customization to meet the needs of different customers.

We understand that Microsoft, as a leading cloud provider, strives to provide accurate and clear explanations. We apologize if our previous explanation may have caused confusion. We're committed to continuously improving our content to ensure its accurate, clear, and helpful to our learners.

Thank you again for pointing this out, and we hope this clarification helps. If you have any further questions or concerns, please don't hesitate to reach out.

If you have found the answer provided to be helpful, please click on the "Upvote and Accept Answer" button so that it is useful for other members in the Microsoft Q&A community.