Getting error while trying to schedule a certification exam through Pearson Vue

Question

When i am trying to navigate to pearson vue website by clicking on "Schedule Exam" on Microsoft Learning page" after enter the address and contact details, i am getting an error as - We encountered an unexpected error. Please try again later. If this issue continues, please contact site support."

Please help.

Answer 1

It sounds like you're encountering an issue with scheduling an exam through the Pearson VUE website via the Microsoft Learning page. Here are a few steps you can try to resolve this issue:

Clear Browser Cache and Cookies: Sometimes, browser cache and cookies can cause issues with websites. Try clearing them and then attempt to schedule the exam again.

Try a Different Browser: Occasionally, issues can be browser-specific. Try accessing the website using a different web browser (e.g., Chrome, Firefox, Edge) to see if the problem persists.

Check Network Connection: Ensure that your internet connection is stable and not causing any interruptions. Sometimes, a weak or unstable connection can lead to errors.

Try Again Later: The error message suggests trying again later. Pearson VUE's servers might be experiencing temporary issues. Wait for a while and try scheduling the exam again later.

Contact Support: If the issue persists after trying the above steps, consider contacting Pearson VUE's support directly. They can provide specific assistance related to their scheduling system.

If none of these steps resolve the issue, providing more details about the error message or contacting Pearson VUE support directly would be the next best steps.