AMA extension fails to install or provision

Jaishnu Suresh Babu 0

Azure monitoring agent is in transition state even after removing and adding it to DCR rule and tried reinstalling the agent. It still stays on transition state
Tried all the steps in this documentations
https://learn.microsoft.com/en-us/azure/azure-monitor/agents/azure-monitor-agent-troubleshoot-linux-vm

Vinodh247 22,871 Reputation points

2024-07-14T11:01:15.4333333+00:00

Verify the extension installation status in the Azure portal. If the "AzureMonitorLinuxAgent" extension is not listed or has a failed status, uninstall and reinstall the latest version using the Azure CLI. Make sure thatthe Azure Monitor Agent service is running on the VM. Check the service status using the systemctl command and review the agent logs for any configuration errors. Inspect the syslog configuration for the agent. Depending on your syslog daemon (rsyslog or syslogng), ensure the required configuration files are present and accessible. If the above steps don't resolve the issue, file a support ticket with Microsoft. Provide the relevant log files from the troubleshooting process, and the support team can investigate further. The key is to methodically check the extension installation, agent service status, and syslog configuration. By following these steps, you can often identify and address the root cause of the ama extension provisioning problems on your linux vm.

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