MPN ID not found or you don't have access to it

Bassem Alameddine 0

Hello,

I hope someone can help me with this
we are currently working on an app that uses OnDrive api's, we created the needed app registration on azure portal > Microsoft Intra ID
and we reach the step were we need to verify the publisher
We verified the publisher website, went to the Partner program and got the Partner location ID ( which suppose to be the MPN ID right)
we tried it with a global admin account, but sadly we got this issue

image (31)

Registered APP User's image

Bassem Alameddine 0 Reputation points

2024-07-11T07:00:21.7766667+00:00

Hello Navya,

Thank you for your answer, but as mentioned above the signed user who created the app on Azure Microsoft Intra ID is a global admin
Though the app is only created in Azure Microsoft Intra ID and not in the partner center how can we do that?

appreciate your answer

thank you
Navya 12,650 Reputation points Microsoft Vendor

2024-07-15T16:38:44.54+00:00

Hi @Bassem Alameddine

Just checking in to see if below information was helpful. If you have any further updates on this issue, please feel free to post back.
Navya 12,650 Reputation points Microsoft Vendor

2024-07-22T04:03:04.1+00:00

Hi @Bassem Alameddine

Just checking in to see if below information was helpful. If you have any further updates on this issue, please feel free to post back.

1 answer

Navya 12,650 Reputation points Microsoft Vendor

2024-07-10T07:05:39.3366667+00:00

Hi @Bassem Alameddine

Thank you for posting this in Microsoft Q&A.

I understand that you are trying to publish the application but when adding MPN id you got an error message " The Partner One ID you provided (MPNID) doesn't exist, or you don't have access to it. Provide a valid Partner One ID and try again".

Most commonly caused by the signed-in user not being a member of the proper role for the CPP account in Partner Center- see requirements for a list of eligible roles and also be caused by the tenant the app is registered in not being added to the CPP account, or an invalid Partner One ID.

Please cross-check the steps you followed with this document: MPNAccountNotFoundOrNoAccess

Hope this helps. Do let us know if you any further queries.

Thanks,

Navya

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
Please sign in to rate this answer.
Bassem Alameddine 0 Reputation points

2024-07-11T06:58:05.6533333+00:00

Hello Navya
Thank you for your answer, but the signed user who created the app on Azure Intra ID is have a global admin Role on the partner center
though how can we register the app in the partner center?
the app is only created through Azure Microsoft Intra ID

I appreciate your answer
Thank you

Navya 12,650 Reputation points Microsoft Vendor

2024-07-11T10:09:45.16+00:00

Hi @Bassem Alameddine

Thank you for following up on this. No need to register application in partner center. This error occurs if MPN ID is incorrect, or the signed-in user does not have admin access to the MPN account. Steps to diagnose and resolve:

Go to the MPN Partner profile page in Partner Center and confirm the MPN is correct: https://partner.microsoft.com/pcv/accountsettings/connectedpartnerprofile

Go to the MPN tenant management page https://partner.microsoft.com/dashboard/account/v3/tenantmanagement a. Ensure that the Entra ID tenant where the app is registered is on the list. b. If it is not, you will need to add it. Please be aware that this will allow Global admins of that tenant to be admins of your MPN account- you should only proceed if you are ok with that.

Go to the MPN account user management page here https://partner.microsoft.com/en-us/pcv/users , find the account you are signed in with, and confirm it is a member of one the following roles: Account admin, MPN admin, or Global admin (shared role with Entra ID). a. This can be done by searching for the account, or by filtering based on admin role. b. If it is not, you will need to use an account that is an admin in MPN, or have your current account be elevated to an admin role. c. Please review the MPN admin permissions documentation for more information about what these privileges these roles grant, and make sure you are ok with that before proceeding.

Check the custom domain you added shows as verified, by going to your tenant page and clicking on “Custom domain names” in the left pane.

After checking the above, try verification again. If you get the same error, wait for a few hours and try again (the process of associating an MPN ID with an app registration can take some time).

Hope this helps. Do let us know if you any further queries.
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.

Share via

MPN ID not found or you don't have access to it

1 answer

Your answer