How to stop vertical scroll 'bouncing/ Jitter' when writing emails in Outlook?

Simon McLain 0 Reputation points
2024-07-10T06:48:18.8266667+00:00

Hi,

When typing emails in Outlook there is a very noticeable bounce, or jitter, of the vertical scroll bar whereby the bar jumps down slightly then immediately returns to the top of page position. As you can imagine this is quite annoying as it causes the eyes to jump as well. The issue occurs frequently each time I write emails.

Regards,

Simon

Outlook
Outlook
A family of Microsoft email and calendar products.
3,377 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. SokiGuo-MSFT 25,726 Reputation points Microsoft Vendor
    2024-07-11T07:16:08.94+00:00

    Hi @Simon McLain

    Welcome to our forum!

    For better research, please provide more details about this case:

    Does the problem occur in the Outlook desktop client?

    What's the version of your Outlook? (File > Office Account > About Outlook).

    Is there a problem with the scroll bar elsewhere in Outlook? For example, mailing lists.

    Here are a few steps you can try to resolve it:

    1. Update Outlook: Ensure your Outlook is updated to the latest version. Sometimes, these issues are fixed in newer updates.
    2. Check Add-ins: Sometimes, add-ins can cause such issues. Try disabling them to see if it helps. Go to File > Options > Add-ins, then disable them.
    3. Repair Office: You can try repairing your Office installation. Go to Control Panel > Programs and Features, select Microsoft Office, and choose Change. Then select Quick Repair or Online Repair.

    Hope this helps!


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.