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Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
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It sounds like you're having trouble with the auto attendant in Microsoft Teams not recognizing phone keystrokes, and recreating it hasn't resolved the issue. Here are a few troubleshooting steps you can try:
1.Check DTMF Settings:Ensure that Dual-tone Multi-frequency (DTMF) settings are correctly configured. DTMF tones are what the auto attendant listens for when you press keys.
2.Verify Call Flow Configuration: Double-check the call flow setup to ensure that the auto attendant is correctly configured to respond to specific key presses.
3.Update Teams Client: Make sure your Microsoft Teams client is updated to the latest version. Sometimes software updates include fixes for known issues.
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