Champion Management Platform won't apply digital badge

Question

Hi there

I'm not getting assistance in the Microsoft champions forum, so hoping someone here can help.

We added the champion management platform app to the tenant, and now have a champions team. We've got the leaders list working etc, but when we send a user to claim their digital badge, it asks them to 'accept' then the next prompt says :

The badges are included in the Digital Badge Assets library. Only one owner was able to add the badge when we first started and from then on no-one else can. So we've had one success.

No-one knows how to fix this here. We've tried adding owners/members, removing them etc.

Has someone got some advice or do you know where I can get support for this?
Thank you :)

Answer 1

Hi @98226570

Welcome to Q&A Teams forum!

Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. As your query is related with the Champion Management Platform, we do have separate community team, so, it is recommended to post via Driving Adoption - Microsoft Community Hub, so that a support agent from this team can check and provide you required information. At this moment, your kind cooperation and understanding will be highly appreciated.

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Answer 2

HI there

thanks for your reply.

Firstly, I did say no one is responding in that forum

And your link to Driving Adoption - Microsoft

goes to a page that says 'Node was not found'

Any other options please?