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Hello,
My Laptop has a Bit Locker, and I don't know where to recover the keys that I use to unlock the lock, I have to remove it because I have never done anything with my computer. (Notebook Dell P116G).
Another thing I found is unable to login to the machine. Since the password on local has been changed previously (Personal device, no Admin, no page for Switch account) Now, the most important thing is I want to get the information out. The data in the machine is very important. Can not clean the machine. Do you know if there is any other solution?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 32%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Not helpful. Microsoft initiated a Windows 11 upgrade but did not save my Bitlocker key now was I prompted to write it down or save to one drive. There are only old keys associated with my Device. Please help. I run a business from my home and this is essentially ransomware! not acceptable!
The recovery key is automatically saved to your Microsoft Account when the device is encrypted (if a Microsoft account was signed in when using your PC), and can be retrieved from https://account.microsoft.com/devices/recoverykey .
Please refer to this instruction: https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-10-6b71ad27-0b89-ea08-f143-056f5ab347d6
Also, more detailed information about Bitlocker on Dell devices:
https://www.dell.com/support/article/en-sg/sln299056/automatic-windows-device-encryption-bitlocker-on-dell-systems?lang=en
Enter the Bitlocker recovery key you found according this information above, then try login again
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information
Best regards.
**
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The recovery key did not seem to automatically save to my Microsoft account because I was on Linux OS on the same device and I did not mean to click on the encrypted OS C Drive icon on left while on Linux OS because it was then re-encrypting and because of that a new key id was generated and I need to get the key for that!
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You may find them here.
https://account.microsoft.com/devices/
--please don't forget to Accept as answer if the reply is helpful--
Thank you for your answer.
I have tried the above method, I can't find the key in the system.
When you press manage "recovery key", it comes to this page.
![44291-capture2.png][3]
What should I do next? The information in it is very important.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 88%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFH%3C/text%3E%3C/svg%3E)
What o I do next? mm