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Unable to update July 9, 2024—KB5040430 (OS Build 17763.6054) on Windows Server 2019

Ritika Chaturvedi 0 Reputation points
2024-07-12T07:18:04.4133333+00:00

While running the update July 9, 2024—KB5040430 (OS Build 17763.6054) on Windows Server 2019, I am getting the below error.

Windows failed to install the following update with error 0x800F0983: 2024-07 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5040430) server 2019

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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  1. Hania Lian 10,841 Reputation points Microsoft Vendor
    2024-07-12T07:56:56.06+00:00

    Hello,

    1.Running the update troubleshooter. Select Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update > Run the troubleshooter.

    2.Manually downloading the updates from Microsoft Update Catalog.

    3.Performing a clean boot. This is a way of starting Windows with only the essential services and programs, which can help eliminate any software conflicts that might interfere with the update process. Please refer to this link: How to perform a clean boot in Windows - Microsoft Support

    4.Restarting the update services. You can do this by using the Services tool (services.msc) and stopping and starting the following services: Windows Update, Background Intelligent Transfer Service, and Cryptographic Services.

    5.Check if there is enough disk space available on your system drive. If not, free up some space and try the update again.

    6.Disable any third-party antivirus or firewall software temporarily and try the update again.

    Best Regards,

    Hania Lian

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