This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 19%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
When trying to access the Learn Sandbox I was able to use it perfectly fine but yesterday it appeared to get stuck.
For example https://learn.microsoft.com/en-gb/training/modules/describe-azure-compute-networking-services/3-exercise-create-azure-virtual-machine
Tried various options:-
Not sure how to get past this.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 26%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Same here. I really need to go through the lessons, but this blocks me and i dont know what to do..... I believe this is a general problem at Microsoft, since all suggestions from MS do not solve it. Can someone confirm this? I really need to do when i can learn on!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 2%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Hi Patrick Mulvany,
Thanks for posting your question in the Microsoft Q&A forum.
The issue might be a temporary problem. We’ve completed our part of the task, so you can try again now. If your sandbox was closed or ended unexpectedly, please wait for the previous session to finish and follow the terminal commands shown in the screenshot to create the resources before moving on to the next steps.
For your information, kindly refer to the screenshot below.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
It is not working for me. Stuck here! In the mean time my free Sandboxes have increased from 2 to 6. So even if this is fixed, i would like to get some Sandboxes back.
Hi Malte Lutz,
Please check if the issue persists when you use MS Learn enabled sign-in credentials on a different device. If the problem continues, we will make a note of it and escalate it to our backend team.
Just tried it on another device. It still persists. Please escalate it to your backend team and report if it is fixed!
Any progress? I am very disappointed. I want to study for the exam, time is running out and it is still not working.....
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Still having the same issue. Waited a day and logged in with Edge on a machine I have not used before. Disabled VPNs and used broadband and mobile broadband to eliminate that as an issue. Was on used 1 of 10 sandboxes so everything had cleared down. Still ended up with stalling as exactly the same point.
Hello Patrick Mulvany,
I appreciate your understanding and patience. Our backend team has already been notified of the issue and is working on it as a priority. Please allow some time for the issue to be resolved. We'll update you as soon as we have more information.
Issue is now resolved. Able to access sandbox again. Thanks for your help.
Hi Patrick Mulvany,
We're delighted to hear that your issue has been resolved. If you encounter any further challenges, please don't hesitate to get in touch with us, and we'll be more than happy to provide additional assistance.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 45%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Hello, I am experiencing the same issue. Please could this be resolved?
Hi Miguel Nava,
Would you kindly wait and check again after some time? It could be an improperly closed or terminated sandbox that you currently have operating. The sandbox issue has been fixed, and it is now operational. Kindly go over it one more.