How to fix BugCheck error 0x0000009f in Windows 11

Question

Win 11 Home

Version 10.0.22631 Build 22631

Manufacturer: Dell

Source: Bug checkThe computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xffff838f6c1cb060, 0xfffff3824d2b7b68, 0xffff838f8aae1b20). A dump was saved in: C:\Windows\Minidump\071224-13890-01.dmp. Report Id: cab05651-167a-4ada-89df-00eeccb612ff.

Not sure why I'm getting these now. Twice yesterday. No new devices...

Any assistance determining problem and fix appreciated!!!

Thanks!

Answer 1

Hello,

Firstly, I suggest that perform a clean boot to avoid some third party software effects.

How to perform a clean boot in Windows - Microsoft Support

Meanwhile, this issue could be caused by some drivers. Check out the steps at the bottom of this link.

Bug Check 0x9F DRIVER_POWER_STATE_FAILURE - Windows drivers | Microsoft Learn

If the issue still insists, check for update to find if any new security update could be found. installing them to check.

Best Regards,

Hania Lian

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