Scom Agent Action Account issues

Steve 41 Reputation points
2020-12-01T09:46:49.22+00:00

On a Windows 2019 VM i installed the OMS agent.

The oms client cannot reach the gateway server, because in the properties of the client, the option "Use the following domain or local account to perform agent actions" is checked.
If I change this to "Use the local System", and the service is restarted, the bottom option is checked again.
So I can't save the settings for local system.
43998-dbksrv100-1.jpg

This is a Dutch OS..

How can I solve this problem.

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
1,417 questions
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. SChalakov 10,261 Reputation points MVP
    2020-12-01T09:57:38.93+00:00

    Hi @Steve ,

    I would encourage you to just reinstall the agent. Uninstall it first and install it using the following command line: 

    %WinDir%\System32\msiexec /i C:\Temp\MOMAgent.msi  NOAPM=1 /qn USE_MANUALLY_SPECIFIED_SETTINGS=1 USE_SETTINGS_FROM_AD=0 MANAGEMENT_GROUP=<MG_Name> MANAGEMENT_SERVER_DNS=<MG_Server_FQDN> ACTIONS_USE_COMPUTER_ACCOUNT=1 AcceptEndUserLicenseAgreement=1

    Just replace the <MG_Name> with the name of your SCOM MG and <MG_Server_FQDN> with the FQDN of your gateway and then approve the agent in SCOM. This should do the job.

    I Hope I could help you out!

    ----------

    (If the reply was helpful please don't forget to upvote or accept as answer, thank you)
    Regards,
    Stoyan

    0 comments
  2. Steve 41 Reputation points
    2020-12-01T22:18:11.427+00:00

    Thanks Stoyan
    It's actually about the Log Analytics agent.
    44204-loganalytics.jpg
    I have already uninstalled and reinstalled it 3 times via MMASetup-AMD64.
    Doesn't matter if I do it via the setup or via command line?

    0 comments