Sql Server Error and usage reporting does not work

Question

Hi there,

I have setup 3 new servers with Windows Server 2019
All have SQL Server 2019 Ent Ed installed with CU 8.
On all 3 servers I get the same error when I want to start the SQL Server 2019 Error and Usage Reporting module to deactive the CEIP components.

So, here are the information form the Applicaion log
Faulting application name: SqlWtsn.exe, version: 15.0.2000.5, time stamp: 0x5d8a80af
Faulting module name: KERNELBASE.dll, version: 6.2.17763.1518, time stamp: 0xff301d3c
Exception code: 0xe0434f4d
Fault offset: 0x00000000000396c9
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
Faulting package full name: %14
Faulting package-relative application ID: %15

• System
  • Provider
  [ Name] Application Error
  • EventID 1000
  [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000
  • TimeCreated
  [ SystemTime] 2020-12-01T09:01:09.835630000Z EventRecordID 4141 Channel Application Computer NameChanged Security
• EventData SqlWtsn.exe
  15.0.2000.5
  5d8a80af
  KERNELBASE.dll
  6.2.17763.1518
  ff301d3c
  e0434f4d
  00000000000396c9

Does anyone experienced the same behaviour?
Workaround for me is to disable CEIP programmatically (it's faster anyway).

Best regards

Answer 1

Ok, that is weird.

Now the tool works.
What I did was the following:
Just renamed the file SqlWtsn.exe.config to SqlWtsn.exe.config.OLD

It is located in
C:\Program Files\Microsoft SQL Server\150\Shared

Afterwards I could run the tool properly.

Answer 2

I've also noticed this this util doesn't work anymore, but I never got around to report it... Thanks for the catch/reminder!