How to fix Widows 11 update?

Question

I'm trying to update my laptop but it shows some errors such as:

• Windows 11, version 23H2

    Install error - 0x8007371b
  

• 2024-07 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 22H2 for x64 (KB5039895)

   Install error - 0x80070002
  

I am currently at Windows 11 22H2

Answer 1

Run Windows Update Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot
• Select "Windows Update" and run the troubleshooter

Ensure these services are running:

• Windows Update
• Background Intelligent Transfer Service (BITS)
• Cryptographic Services

1. Open Command Prompt as administrator
2. Run: DISM.exe /Online /Cleanup-image /Restorehealth
3. Then run: sfc /scannow

If a specific update is failing, try downloading it manually from the Microsoft Update Catalog.

Answer 2

Hello,

1.Running the update troubleshooter. Select Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update > Run the troubleshooter.

2.Manually downloading the updates from Microsoft Update Catalog.

3.Performing a clean boot. This is a way of starting Windows with only the essential services and programs, which can help eliminate any software conflicts that might interfere with the update process. Please refer to this link: How to perform a clean boot in Windows - Microsoft Support

4.Restarting the update services. You can do this by using the Services tool (services.msc) and stopping and starting the following services: Windows Update, Background Intelligent Transfer Service, and Cryptographic Services.

5.Check if there is enough disk space available on your system drive. If not, free up some space and try the update again.

6.Disable any third-party antivirus or firewall software temporarily and try the update again.

Hope this helps.

Best Regards,

Hania Lian

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