SharePoint Event Recevier failed in Sending Notification emails with Attachments

Mahendra Reddy 0 Reputation points
2024-07-15T13:51:40.2833333+00:00

Hello

We have SharePoint 2019 site document library insatlled with Custom event receviers, whenever there is any file uploaded to libray the event recevier will trigger and send an email to onwer configured in list.

All off sudden the evenrevier stopped triggerin the emails and writing an exception in logs" Failure in Sending email" No further details and no valuble information in ULS\Event logs.

Other Email functionalities are working Out of Box alerts and other notifications confiured through timer job code only Event recevier with attachements emails are failing.

Thanks in Advance

SharePoint Server
SharePoint Server
A family of Microsoft on-premises document management and storage systems.
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  1. Ling Zhou_MSFT 15,240 Reputation points Microsoft Vendor
    2024-07-16T02:50:27.1333333+00:00

    Hi @Mahendra Reddy,

    Thank you for posting in this community.

    Since we can't reproduce your situation, we need to narrow down the problem and try some things. So, please kindly provide more information below to let us work further.

    1.Verify that outgoing email settings are configured correctly in Central Administration. Go to Central Administration > System Settings > Configure outgoing e-mail settings and ensure that the correct SMTP server and port are specified.

    2.Check if the email address associated with the site collection is valid and active. You can do this by going to the site collection settings > Site collection administrators and verifying that the email address is correct.

    3.Please apply that custom receiver to other document libraries and see if the problem still occurs.

    Thank you for your efforts and time in advanced.


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