Configuring sign-on Error encountered while trying to auto setup single sign on. Please try setting up single sign-on manually

Mandla Oliphant 20 Reputation points
2024-07-16T07:51:40.5266667+00:00

Screenshot 2024-07-16 091454

No manual option?

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  1. glebgreenspan 2,245 Reputation points
    2024-07-16T17:51:50.1833333+00:00

    Hello Mandla

    Can you please try these steps:

    1. Check the SSO configuration: Ensure that the SSO configuration is correct in your Microsoft 365 tenant. You can check the SSO configuration by going to the Azure portal > Azure Active Directory > Properties > Single sign-on.
    2. Verify the SSO service: Make sure that the SSO service is enabled and configured correctly. You can check the status of the SSO service by going to the Azure portal > Azure Active Directory > Monitor > Service health.
    3. Check for conflicts with other SSO providers: If you have multiple SSO providers configured, it might cause conflicts. Try disabling other SSO providers temporarily to see if the issue resolves.
    4. Check device configuration: Ensure that the device is properly configured for SSO. Check the device settings and make sure that the SSO settings are enabled.
    5. Check for recent changes: If you've made recent changes to your SSO configuration or device settings, try reverting them to their previous state to see if the issue resolves.
    6. Try manual setup: As suggested in the error message, try setting up SSO manually. This might help identify if the issue is specific to automatic setup or not.
    7. Reset SSO settings: If none of the above steps work, try resetting the SSO settings to their default values.
    8. Contact Microsoft Support: If none of the above steps resolve the issue, it might be worth reaching out to Microsoft Support for further assistance.

    To set up SSO manually, follow these general steps:

    1. Go to your Microsoft 365 tenant and navigate to the Azure portal.
    2. Go to Azure Active Directory > Properties > Single sign-on.
    3. Click on "New single sign-on" and select "Manual" as the setup type.
    4. Follow the prompts to complete the manual setup process.
    5. Check the SSO configuration: Ensure that the SSO configuration is correct in your Microsoft 365 tenant. You can check the SSO configuration by going to the Azure portal > Azure Active Directory > Properties > Single sign-on.
    6. Verify the SSO service: Make sure that the SSO service is enabled and configured correctly. You can check the status of the SSO service by going to the Azure portal > Azure Active Directory > Monitor > Service health.
    7. Check for conflicts with other SSO providers: If you have multiple SSO providers configured, it might cause conflicts. Try disabling other SSO providers temporarily to see if the issue resolves.
    8. Check device configuration: Ensure that the device is properly configured for SSO. Check the device settings and make sure that the SSO settings are enabled.
    9. Check for recent changes: If you've made recent changes to your SSO configuration or device settings, try reverting them to their previous state to see if the issue resolves.
    10. Try manual setup: As suggested in the error message, try setting up SSO manually. This might help identify if the issue is specific to automatic setup or not.
    11. Reset SSO settings: If none of the above steps work, try resetting the SSO settings to their default values.
    12. Contact Microsoft Support: If none of the above steps resolve the issue, it might be worth reaching out to Microsoft Support for further assistance.

    To set up SSO manually, follow these general steps:

    1. Go to your Microsoft 365 tenant and navigate to the Azure portal.
    2. Go to Azure Active Directory > Properties > Single sign-on.
    3. Click on "New single sign-on" and select "Manual" as the setup type.
      1. Follow the prompts to complete the manual setup process.
    1 person found this answer helpful.

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