Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
791 questions
Not receiving onMembersAdded event on Azure Bot Server
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Asif
0
Reputation points
We are experiencing an issue with our Azure Bot service where the onMembersAdded event is not being received on the Bot server for some users. The Bot is installed via the app manifest, which is configured to install the Bot when the app is installed for any user.
It's unclear whether the Bot is not installing for the affected users or the onMembersAdded event is not being fired for them. We checked the Bot server logs and have not received any event for the users to whom the Bot is not installed but the app is installed.
We have two questions:
- How can we detect if the Bot is not installed or if the onMembersAdded event is not fired for the users?
- Is it possible to get the user Bot details required to send the cards/messages to users without receiving the onMembersAdded event?