Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,933 questions
Verification code not working.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 94%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
Tina Vajanyi
5
Reputation points
I only have one Microsoft account linked to my authenticator app. I cannot sign in with the code I am receiving on my phone. I spoke with my office manager, who told me it is an issue with Microsoft. Can someone please help me get past this issue? Keep getting Error Code: 500121.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 27%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
VasimTamboli 5,070 Reputation points2024-07-16T16:47:05.3633333+00:00 can you please share more detail about your account? is it your personnel (hotamil,Live,outlook.com? or corporate account?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 60%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYC%3C/text%3E%3C/svg%3E)
Yaritza Cortez 0 Reputation points2024-10-09T21:24:23.6533333+00:00 I know the top person didn't answer, but I am having the same issue and it is a corporate account.
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