My "MB-910: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)" exam is going to expire on September 15th, even though I received email about renew the exam, I can't see the renew button next to it in the Credentials tab.

Sai Kadavakuti 20 Reputation points
2024-07-16T16:52:24.8+00:00

I logged in to my learn account.
I went to Credentials tab
I can see my below certification however I can't see the renew button as expected.image

|MB-910: Microsoft
Dynamics 365 Fundamentals Customer Engagement Apps (CRM)| | -------- | ||

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  1. Andreas Baumgarten 110.2K Reputation points MVP
    2024-07-16T17:31:47.1266667+00:00

    Hi @Sai Kadavakuti ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    Microsoft Training Support Forum

    Microsoft Certification - Exam Registration/Scheduling

    Microsoft Certification - Certifications Renewal

    Microsoft Certification - Profile/MCID Assistance

    It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

    or "Ask a new question >" and Learn/Cert Moderators will help you.

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

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