My "MB-910: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)" exam is going to expire on September 15th, even though I received email about renew the exam, I can't see the renew button next to it in the Credentials tab.

Question

My "MB-910: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)" exam is going to expire on September 15th, even though I received email about renew the exam, I can't see the renew button next to it in the Credentials tab.

Sai Kadavakuti 20

I logged in to my learn account.
I went to Credentials tab
I can see my below certification however I can't see the renew button as expected.

|MB-910: Microsoft
Dynamics 365 Fundamentals Customer Engagement Apps (CRM)| | -------- | ||

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Answer accepted by question author

Andreas Baumgarten 132.8K MVP Volunteer Moderator

Hi @Sai Kadavakuti ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

Microsoft Training Support Forum

Microsoft Certification - Exam Registration/Scheduling

Microsoft Certification - Certifications Renewal

Microsoft Certification - Profile/MCID Assistance

It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

or "Ask a new question >" and Learn/Cert Moderators will help you.

Pearson VUE Support:

Pearson VUE - Customer Service

Pearson VUE - Chat

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten

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