Office documents opened from OneDrive often are write-protected

IniobongNkanga-8038 296 Reputation points
2024-07-16T16:52:57.0866667+00:00

Hello 

Please i need your help on this issue. 

 

WE are having an issue with Office 365 documents randomly opening as write-protected from OneDrive.

We are trying to open the document from the OneDrive desktop application and the same via latest opened files popup list showing when first opening excel without any document active,

 

The same file can shift between opening fine and the next time being write protected 5 seconds later.

The document are on my personal OneDrive.

The main menu bar icon in MAC OS says files are synced when clicking on it.

There is no issues with these files when I open them from OneDrive in a web browser or when using OneDrive desktop application on windows 11, only problem when using MAC and I have tried 2 different MAC, same issue. I have reinstalled the whole office suite without any solution.

 

The document is not stored in a shared folder?

 

For example. The same file, opened from last opened documents list inside Excel is = write protected, and the auto-save is greyed out on one file. Closing Excel and opening the same file again by clicking on it via OneDrive files folder in MAC OS GUI file system makes the file open up fine.

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,453 questions
OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
957 questions
SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
10,229 questions
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