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So, I'm trying to have Intune uninstall Google Drive, and I'm using the Intune Win Utility. I have tried both way. Neither work. The Registry Key is correct, I've checked it multiple times. The only thing I can think of is that the uninstall command is wrong, though no idea how to proceed from here.
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@Alex Demetriou, Thanks for posting in Q&A.
From your description, I know you want to uninstall Google Drive via Intune win32 but failed.
Based on my research, only silently install and uninstall command can be work via Intune win32, and it seems that you got the wrong install and uninstall command, so that you cannot uninstall Google Drive successfully.
Here is a link with correct install and uninstall command you can refer.
https://silentinstall.info/how-to-silent-install-and-google-drive-desktop/
Non-official, just for reference.
Hope it will help.
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Thanks @ZhoumingDuan-MSFT . I'll give it a try.
After adding the silent install and uninstall, I'm now getting this error - Error unzipping downloaded content. (0x87D30067)
@Alex Demetriou, Thanks for your reply.
From the information you provided, it seems we get error when unzipping downloaded content. Based as i know, the file is unzipping from C:\Program Files (x86)\Microsoft Intune Management Extension\Content\Staging<id> to C:\Program Files (x86)\ Microsoft Intune Management Extension\Content\Staged folder. Please ensure the folders are excluded from Antivirus software. Also exclude C:\Windows\IMECache as well.
Meanwhile, sometimes file name length may also cause issue. Please change the application name with a simple name and wrapping it to .intunewin to try again.
Or you can refer the link below to fix the issue.
https://rahuljindalmyit.blogspot.com/2021/01/how-to-configure-macros-self-signed.html
Non-official, just for reference.
Please also check the network connect when you deploy the win32 app.
I don't have the Staged Folder you speak of.
@Alex Demetriou, Thanks for your reply.
Maybe it is because the file is failed to unzip, so that you cannot find the Staged Folder, you can just exclude Content from Antivirus software.
Or you can try to re-wrap the install and uninstall command using the lasted version of Microsoft Win32 Content Prep Tool, give it a short name and re-deploy it to the targeted devices, or warp the command in a zip archive, and create an install.cmd which calls a ps script to unzip the archive and run the install.
https://www.anoopcnair.com/intune-win32-app-troubleshooting/
Please have a try.
@Alex Demetriou, Hope things going well.
I am currently standing by for further update from you and would like to know how things are going. If you have any questions or concerns on the recent information I've provided you, please don't hesitate to let me know.
@Alex Demetriou, Hope you have a good day.
If the answer is helpful, please click "Accept Answer" and kindly upvote it to help others with the same problem as soon as possible.
Hello Alex
You are correct you need to change Uninstall Command
Use the correct parameters:
When running the uninstall command, make sure you're using the correct parameters. For example, if the uninstall command is "MsiExec.exe /x{8B018C4C-8B3D-4F9E-A7A0-B6B9CEB0F5F5}", you might need to add additional parameters like /quiet or /norestart to complete the uninstallation process.
For Uninstall string:
Drive. You can find this information in the registry key you mentioned earlier (HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Drive). Look for the "UninstallString" value and note down the command.
Here can be this step as well
After adding the silent install and uninstall, I'm now getting this error - Error unzipping downloaded content. (0x87D30067)
You put "%ProgramW6432%. I use C:\Program Files. Does that make a difference? That's where the uninstaller is located.
Both your install and uninstall parameters are missing silent switches.