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David Maldonado 30

Raja Pothuraju 24,135 Reputation points Microsoft External Staff Moderator

2024-07-17T04:43:19.9766667+00:00

Hello @David Maldonado,

Thank you for posting your query on Microsoft Q&A.

Unfortunately, I can't provide troubleshooting information based on the error message you shared because I don't know the task you are working on. Could you please share a screenshot of the error page or describe the steps where you encounter this error message? This information will help me assist you more effectively.

Thanks,
Raja Pothuraju.
Eric Espenida 10 Reputation points

2024-07-17T09:03:18.49+00:00

Hi,

We tried also to book an certification exam but this message pop us as well.

is the Microsoft Certification site undergoing maintenance?
Aleksey D 30 Reputation points

2024-08-27T13:59:49.93+00:00

i can't post my question with this error
Zach Howell 0 Reputation points

2025-01-16T20:44:47.6866667+00:00

Like Alekksey D above I get this error when trying to post a question.
Nanda kishan 5 Reputation points

2025-01-17T05:08:44.1933333+00:00

Hello David Maldonado

I am trying to booking an Azure dp-900 certificate but it showing this error .

Unexpected error

We encountered an unexpected error. Please try again later. If this issue continues, please contact site support

1 answer

Your answer

Raja Pothuraju 24,135 Reputation points Microsoft External Staff Moderator

2024-07-17T04:43:19.9766667+00:00

Hello @David Maldonado,

Thank you for posting your query on Microsoft Q&A.

Unfortunately, I can't provide troubleshooting information based on the error message you shared because I don't know the task you are working on. Could you please share a screenshot of the error page or describe the steps where you encounter this error message? This information will help me assist you more effectively.

Thanks,
Raja Pothuraju.
Eric Espenida 10 Reputation points

2024-07-17T09:03:18.49+00:00

Hi,

We tried also to book an certification exam but this message pop us as well.

is the Microsoft Certification site undergoing maintenance?
Aleksey D 30 Reputation points

2024-08-27T13:59:49.93+00:00

i can't post my question with this error
Zach Howell 0 Reputation points

2025-01-16T20:44:47.6866667+00:00

Like Alekksey D above I get this error when trying to post a question.
Nanda kishan 5 Reputation points

2025-01-17T05:08:44.1933333+00:00

Hello David Maldonado

I am trying to booking an Azure dp-900 certificate but it showing this error .

Unexpected error

We encountered an unexpected error. Please try again later. If this issue continues, please contact site support

Answer 1

Raja Pothuraju 24,135 Microsoft External Staff Moderator

Hello @Azure-EricE and David Maldonado,

I see you're encountering an error when trying to book a Microsoft certification exam. I found an open thread where multiple users are experiencing the same issue. I suggest referring to the thread below and following the solution provided by MLawrence_Y1:

https://trainingsupport.microsoft.com/en-us/mcp/forum/all/keep-getting-we-encountered-an-unexpected-error/076af480-af7f-4e84-b575-1b85e65ad5f6?page=2

"If you are living in the USA or Canada, it is best to have the state abbrevriated to two characters. Additionally, using the latest Microsoft Edge, clearing your cache, cookies and history as well as utilizing the InPrivate/Incognito mode will minimize browser related issues."

I hope this information is helpful. Please feel free to reach out if you have any further questions.

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

Thanks,
Raja Pothuraju.

Raja Pothuraju 24,135 Reputation points Microsoft External Staff Moderator

2024-07-22T17:54:51.5566667+00:00

Hello @David Maldonado,

Following up to see if the above answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
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1 answer

Your answer