We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.

David Maldonado 30 Reputation points
2024-07-16T18:19:58.0266667+00:00

We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Raja Pothuraju 23,805 Reputation points Microsoft External Staff Moderator
    2024-07-18T10:22:28.69+00:00

    Hello @Azure-EricE and David Maldonado,

    I see you're encountering an error when trying to book a Microsoft certification exam. I found an open thread where multiple users are experiencing the same issue. I suggest referring to the thread below and following the solution provided by MLawrence_Y1:

    https://trainingsupport.microsoft.com/en-us/mcp/forum/all/keep-getting-we-encountered-an-unexpected-error/076af480-af7f-4e84-b575-1b85e65ad5f6?page=2

    "If you are living in the USA or Canada, it is best to have the state abbrevriated to two characters. Additionally, using the latest Microsoft Edge, clearing your cache, cookies and history as well as utilizing the InPrivate/Incognito mode will minimize browser related issues."

    I hope this information is helpful. Please feel free to reach out if you have any further questions.

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

    Thanks,
    Raja Pothuraju.


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