how to fix windows 10 laptop eduroam connectivity .

sbob_23 0 Reputation points
2024-07-17T01:07:41.47+00:00

nterface:Intel(R) Dual Band Wireless-AC 8265

Interface GUID: 3dc07e78-6291-4428-ab89-6d6c75d819af

Connection Mode:Automatic connection with a profile

Profile:eduroam

SSID:eduroam

BSS Type:Infrastructure

Session Duration: 0 hours 0 minutes 7 seconds

Disconnect Reason:Dynamic key exchange did not succeed within configured time

[‒]WLAN AutoConfig service failed to connect to a wireless network. Network Adapter: Intel(R) Dual Band Wireless-AC 8265 Interface GUID: {3DC07E78-6291-4428-AB89-6D6C75D819AF} Connection Mode: Manual connection with a profile Profile Name: eduroam SSID: eduroam BSS Type: Infrastructure Failure Reason:The specific network is not available. RSSI: -69

|[‒]WLAN AutoConfig service failed to connect to a wireless network.

Network Adapter: Intel(R) Dual Band Wireless-AC 8265
Interface GUID: {3DC07E78-6291-4428-AB89-6D6C75D819AF}
Connection Mode: Automatic connection with a profile
Profile Name: eduroam
SSID: eduroam
BSS Type: Infrastructure
Failure Reason:Dynamic key exchange did not succeed within configured time
RSSI: -63| | -------- | |[‒]WLAN AutoConfig service failed to connect to a wireless network. Network Adapter: Intel(R) Dual Band Wireless-AC 8265 Interface GUID: {3DC07E78-6291-4428-AB89-6D6C75D819AF} Connection Mode: Automatic connection with a profile Profile Name: eduroam SSID: eduroam BSS Type: Infrastructure Failure Reason:Dynamic key exchange did not succeed within configured time RSSI: -63|

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  1. Wesley Li 11,285 Reputation points
    2024-07-23T14:55:53.45+00:00

    Hello,

    Please check the following factors that may be causing the problem:

    Check the certificate:

    Make sure your username and password (or certificate) are correct.

    Update the driver:

    Check and update the drivers for your Intel(R) Dual Band Wireless-AC 8265 network adapter.

    Reconfigure the network profile:

    Try deleting and recreating eduroam's network configuration file to ensure that there is no old or corrupt configuration information.

    Contact your network administrator:

    Contact the eduroam network administrator at your organization and ask if there are any known network issues or configuration changes.

    Check firewall and security software:

    Make sure your firewall and antivirus software are not blocking eduroam connections.

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  2. Wesley Li 11,285 Reputation points
    2024-08-06T10:46:43.5266667+00:00

    Hello

    Is your problem solved?

    If the above reply is helpful to you, please mark your reply as an answer, thank you very much!

    If you have any further questions, please do not hesitate to contact us.

    Thanks

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