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Continuing to see 402 Payment error even after enabling metered api

Mahesh Mahadevan 0 Reputation points
2024-07-17T16:01:01.39+00:00

Hi,

We are continuing to see 402 Payment error on trying to fetch content from Recording API from our Application even after Enabling Metered API - https://learn.microsoft.com/en-us/graph/metered-api-setup?tabs=azurecloudshell

We have already opened multiple tickets , but it seems no one in the support team has any clue on how to resolve this. We have had paid support with MS but you are not honouring the SLA of ticket nor responding to the questions while our customers and business continues to get impacted.

Who can check this request at the earliest or provide the escalation path.

ticket id - 2406270060006783

Thanks,
Mahesh

Microsoft Security | Microsoft Graph
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  1. Dillon Silzer 57,831 Reputation points Volunteer Moderator
    2024-07-17T19:17:42.0566667+00:00

    Hi Mahesh,

    I'd recommend taking a look at the following article to ensure you are setup correctly to utilzie tthe API:

    Enabling billing for Microsoft Teams APIs in Microsoft Graph

    https://devblogs.microsoft.com/microsoft365dev/enabling-billing-for-microsoft-teams-apis-in-microsoft-graph/

    If this is helpful please accept as answer or upvote.

    Best regards,

    Dillon Silzer, Director | Cloudaen.com | Cloudaen Computing Solutions

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