MS Graph can't find mail in sent folder

Question

Hi,
Through an automated process, we are sending emails using MS Graph. The subject of each email is unique.

Further down the process, we try to search for the email in the folder, using the $filter command.

99% of the time, this is working perfectly, but occasionally, it says it can't find the mail.

We can see in the mailbox that the email is there, but MS Graph doesn't find it.

If we manually moved the mail to another folder within the mailbox and then back to the sent folder, then MS Graph does find it!

Is anyone else experiencing this or know why it is happening and have a solution ?

Thanks

Answer 1

Hello Graeme Tacon,

Thank you for reaching out, Microsoft.

I attempted to replicate the scenario and successfully retrieved the email using $filter on each occasion. Please see the screenshot below:

1. Post request to send email
2. A GET request to retrieve emails from the Sent Items folder, filtered by subject.
   

Please refer to the document below:
https://learn.microsoft.com/en-us/graph/api/user-sendmail?view=graph-rest-1.0&tabs=http

https://learn.microsoft.com/en-us/graph/api/mailfolder-list-messages?view=graph-rest-1.0&tabs=http

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