Unable to sign up

Manash Ranjan Mahanty 20 Reputation points
2024-07-18T10:20:11.5233333+00:00

Hi,

I'm trying to sign up for a sandbox id. however not accepting card details. Can anyone help me for this.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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Accepted answer
  1. SadiqhAhmed-MSFT 45,671 Reputation points Microsoft Employee
    2024-07-19T04:57:11.7533333+00:00

    @Manash Ranjan Mahanty Thank you for contacting us on Microsoft Q&A platform. Happy to help!

    Please be informed, only Credit/Debit card is accepted as valid payment method for Azure subscriptions. Please use a valid Credit/Debit card which has international transaction enabled.

    Virtual or pre-paid credit or debit cards aren't accepted as Payment for Azure subscriptions and unfortunately you won’t be able to sign-up for an Azure subscription without using a Credit card. Also, American Express (AMEX) is no longer supported as a Payment Instrument for Azure accounts.

    For more info please refer: Troubleshoot a declined card at Azure sign-up

    Kindly try to clear browser cookies/temporary files/cache, utilize In-Private/Incognito Mode of the web browser and follow the below steps to activate Azure free account:

    • Open Edge browser | InPrivate mode
    • Copy and paste this linkhttps://azure.microsoft.com/en-in/offers/ms-azr-0044p/
    • Click on Activate
    • Sign-up using: your email
    • Follow the on-screen instructions

    In case issue persist, please share the full screenshot of the error message (including URL, e-mail address and system time) for further investigation.

    You may refer below article for the Valid Payment method: billing-troubleshoot-azure-payment-issues

    Hope this helps. and please feel free to reach out if you have any further questions.


    If the response helped, do "Accept Answer" and up-vote it


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