connecting wireless dispaly

Question

各位，

我使用笔记本电脑想要无线投屏到智能电视上去，使用win+K，可以搜索到但是没有办法投屏，我同事用其他笔记本可以投屏，我也尝试在其他的智能电视上投屏也不成功。

笔记本为联想 Thinkpad X13 Gen2 Interl版本，使用AX201网卡（驱动版本23.40.0.4），显卡为i5-1135G7核显（驱动版本31.0.101.5388）。

dear all,

i am writing this in both Chinese and English is because my windows is in Chinese and some part of the information that i provided is based in Chinese.

i am having trouble with connecting wireless dispaly by my office laptop. usually i use win+K to call wireless dispaly panel to look for wireless dispaly devices, however when i tried to connect our office new TV, which is a smart TV based on Android), i am unable to connect.

i have tried to use same laptop to try in different TV, no luck. i also tried different laptops to connect same TV and they worked.

so basiclly i think the problem is coming from the laptop not the TV.

my laptop is Thinkpad X13 Gen2， AX201 wifi (drvier version 23.40.0.4), graphic card is from i5-1135G7 (driver version 31.0.101.5388)

i also check event log and get some information as below. unfortunately i am unable to translate into English as i am really not an IT person. i don't know the exact meaning of those words.

连接的时候事件查看器里面的内容如下，

Log Name 日志名称: System

Source 来源: Schannel

Date日期: 2024/7/19 9:21:40

Event ID 事件 ID: 36871

任务类别: 无

级别: 错误

关键字:

User 用户: SYSTEM

PC计算机: L230-8000243.tjsemi.com

Description描述: 创建 TLS 客户端 凭据时发生严重错误。内部错误状态为 10013。creat TLS XXXX, internal error is 10013

事件 Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 36871 0 2 0 0 0x8000000000000000 96951 System L230-8000243.tjsemi.com

客户端 10013

Windows Version Information is as below:

Windows版本信息如下：

版本 Windows 10 IoT 企业版 LTSC

版本号 21H2

安装日期 ‎2024/‎5/‎28

操作系统内部版本 19044.4651

体验 Windows Feature Experience Pack 1000.19060.1000.0

if you need any further information to dignose the problem, please let me know. lets see what i can provide.

thanks.

Joe

Answer 1

Hello

It seems like you're experiencing a specific issue with your Thinkpad X13 Gen2 laptop when trying to connect to a wireless display. The error from the event viewer indicates a problem with TLS client credentials, which could be related to the wireless display connection issue.

Update or Reinstall Network Drivers: The issue might be due to outdated or corrupted network drivers. You can try to update or reinstall these drivers. To do this, go to Device Manager, expand the Network adapters category, right-click on your network adapter, and select ‘Update driver’ or ‘Uninstall device’. After uninstalling, restart your computer and Windows should automatically install the missing driver.

Update or Reinstall Graphics Drivers: Sometimes, the issue might be with the graphics drivers. You can try updating or reinstalling the graphics drivers. Similar to the network drivers, you can do this from the Device Manager. Right-click on your graphics adapter under ‘Display adapters’ and select ‘Update driver’ or ‘Uninstall device’. After uninstalling, restart your computer and Windows should automatically install the missing driver.

Check Wireless Display Settings: Make sure your device drivers are up to date and the latest firmware is installed for your wireless display. You can check the manufacturer’s website for instructions or search Microsoft Store for your manufacturer’s app to help you.

Check System Settings: The Schannel error 36871 you’re seeing in the event viewer might be related to the TLS settings on your system. You might need to adjust these settings or update your system to resolve this issue.

Schannel 36871 and 36874 error on TLS - Microsoft Community