Subscription direct rather than through a partner

Bruce Pocock 0 Reputation points
2024-07-19T08:37:23.8233333+00:00

My account is through a partner and wish to subscribe directly seamlessly without disrupting my service from 365.

Azure Storage Accounts
Azure Storage Accounts
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
3,363 questions
{count} votes

1 answer

Sort by: Most helpful
  1. KarishmaTiwari-MSFT 20,552 Reputation points Microsoft Employee
    2024-07-19T19:21:15.1266667+00:00

    @Bruce Pocock Thanks for posting your query on Microsoft Q&A.

    Here's a general guide that you can follow to switch your Microsoft 365 subscription from a partner to a direct subscription:

    • Before making any changes, ensure you back up all your important data, including emails, files, and settings.
    • Inform your current partner that you wish to switch to a direct subscription. They may need to cancel your existing subscription.
    • Once your partner has canceled the subscription, you can purchase a new Microsoft 365 subscription directly from Microsoft. You can do this through the Microsoft 365 admin center.
    • After purchasing the new subscription, you will need to reassign licenses to your users. This can be done in the Microsoft 365 admin center under the “Users” section.
    • Ensure all your settings, such as custom domains and user permissions, are correctly configured in the new subscription.
    • Import your backed-up data into the new subscription to ensure continuity of service.

    Additional reading:

    Switching from a reseller to direct subscription

    Upgrade or change to a different Microsoft 365 for business plan


    If you have any questions, let me know in the "comments" and I would be happy to help you. Comment is the fastest way of notifying the experts.

    If the answer has been helpful, we appreciate hearing from you and would love to help others who may have the same question. Accepting answers helps increase the visibility of this question for other members of the Microsoft Q&A community.

    Thank you for helping to improve Microsoft Q&A!

    User's image

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.