InstallPrinterDriverFromPackage 80070490 issue

Question

InstallPrinterDriverFromPackage 80070490 issue

Hrach Martirosyan 1

Hi all,

I'm trying to call InstallPrinterDriverFromPackage function. This causes error 80070490`.
Just wanted to know possible reasons of this.

Thank you in advance.
Hrach Martirosyan

Hrach Martirosyan 1 Reputation point

2020-12-01T23:51:07.903+00:00

Note : Before calling InstallPrinterDriverFromPackage , UploadPrinterDriverPackage succeed
.
Rita Han - MSFT 2,146 Reputation points

2020-12-02T08:07:08.99+00:00

Hello @Hrach Martirosyan , could you show how do you call InstallPrinterDriverFromPackage()?

Hrach Martirosyan 1

Thank you for quick response.

Sure

HRESULT hr = UploadPrinterDriverPackage(nullptr, inf.c_str(), nullptr, UPDP_UPLOAD_ALWAYS, GetDesktopWindow(), buff, &buffLen);
        if (SUCCEEDED(hr))
        {
            cout <<  "CDriverInstaller::InstallPrintDriverFromPackage: Upload successful";
            hr = InstallPrinterDriverFromPackage(nullptr, buff, name.c_str(), nullptr, IPDFP_COPY_ALL_FILES);
            if (SUCCEEDED(hr))
                {
                    cout <<  "Install successful";
                }
                else
                {
                    cout << "Install failed: ResultCode: " <<  hr;
                }
        }

Hrach Martirosyan 1 Reputation point

2020-12-02T10:33:37.067+00:00

This code was working completely fine, but over the weekend Windows updated and now I have this issue

Maybe this will help :)
Rita Han - MSFT 2,146 Reputation points

2020-12-03T05:21:56.667+00:00

Thanks for shared information. Could you try to narrow down this issue to see if it is related to the update? Like try another machine or uninstall the update. If it is update related you can show your OS version and update package number. And one suggestion is asking a question at Windows Hardware WDK and Driver Development forum because it is related driver development, for more professional support.
Hrach Martirosyan 1 Reputation point

2020-12-03T18:55:36.867+00:00

Sure,

Updated from 1909 to 2004 version.

Just wanted to figure out possible reasons of this error.

Dear RitaHan-MSFT do you have any idea?
Rita Han - MSFT 2,146 Reputation points

2020-12-04T06:03:26.347+00:00

Could you show a mini, complete and reproducible sample via GitHub or OneDrive? Make sure your private data removed before sharing. And could you follow this tutorial to create a test driver to see if it reproduces this issue?
Hrach Martirosyan 1 Reputation point

2020-12-04T08:35:32.59+00:00

Here is the topic.
It works for me, it works for everybody, but for my second laptop it doesn't work.

Just need possible reasons for this.
Hrach Martirosyan 1 Reputation point

2020-12-04T08:40:34.473+00:00

Started to not work when updated Win from 1909 to 2004 version.

Just want to know what mean 80070490 error, and possible reasons of this error.
Rita Han - MSFT 2,146 Reputation points

2020-12-04T08:44:57.63+00:00

So it seems your second laptop environment related issue. After a search on Internet there seems no similar issue, so there is no possible reason I can provide directly. For this specific issue we need to collect information to narrow down step by step as pointed out by my previous comments.
Rita Han - MSFT 2,146 Reputation points

2020-12-04T08:50:06.72+00:00

Search this error via this site. General means NOT FOUND error.
Hrach Martirosyan 1 Reputation point

2020-12-04T08:59:03.047+00:00

I see thanks,

In my logs I can find also Installing printer driver Send to Microsoft OneNote 16 Driver failed, error code 0x0, HRESULT 0x80070490.

Installing printer driver Microsoft Print To PDF failed, error code 0x3, HREULT 0x80070057.

The print spooler failed to load a plug-in module , error code 0x57.

Maybe this will tells you something about my enviorment issues?
Rita Han - MSFT 2,146 Reputation points

2020-12-04T09:21:28.487+00:00

Error code 0x80070057 and 0x57 mean "The parameter is incorrect." Unfortunately, we can't determine which parameter is incorrect just based on the error code. Maybe you can try devcon.exe tool to install the driver to see if you can get more useful information. As I mentioned you can ask a question at Windows Hardware WDK and Driver Development forum for more professional support. Hope this helps.

Hrach Martirosyan 1 Reputation point

2020-12-01T23:51:07.903+00:00

Note : Before calling InstallPrinterDriverFromPackage , UploadPrinterDriverPackage succeed
.
Rita Han - MSFT 2,146 Reputation points

2020-12-02T08:07:08.99+00:00

Hello @Hrach Martirosyan , could you show how do you call InstallPrinterDriverFromPackage()?
Hrach Martirosyan 1 Reputation point

2020-12-02T10:25:55.173+00:00

Thank you for quick response.

Sure

HRESULT hr = UploadPrinterDriverPackage(nullptr, inf.c_str(), nullptr, UPDP_UPLOAD_ALWAYS, GetDesktopWindow(), buff, &buffLen); if (SUCCEEDED(hr)) { cout << "CDriverInstaller::InstallPrintDriverFromPackage: Upload successful"; hr = InstallPrinterDriverFromPackage(nullptr, buff, name.c_str(), nullptr, IPDFP_COPY_ALL_FILES); if (SUCCEEDED(hr)) { cout << "Install successful"; } else { cout << "Install failed: ResultCode: " << hr; } }
Hrach Martirosyan 1 Reputation point

2020-12-02T10:33:37.067+00:00

This code was working completely fine, but over the weekend Windows updated and now I have this issue

Maybe this will help :)
Rita Han - MSFT 2,146 Reputation points

2020-12-03T05:21:56.667+00:00

Thanks for shared information. Could you try to narrow down this issue to see if it is related to the update? Like try another machine or uninstall the update. If it is update related you can show your OS version and update package number. And one suggestion is asking a question at Windows Hardware WDK and Driver Development forum because it is related driver development, for more professional support.
Hrach Martirosyan 1 Reputation point

2020-12-03T18:55:36.867+00:00

Sure,

Updated from 1909 to 2004 version.

Just wanted to figure out possible reasons of this error.

Dear RitaHan-MSFT do you have any idea?
Rita Han - MSFT 2,146 Reputation points

2020-12-04T06:03:26.347+00:00

Could you show a mini, complete and reproducible sample via GitHub or OneDrive? Make sure your private data removed before sharing. And could you follow this tutorial to create a test driver to see if it reproduces this issue?
Hrach Martirosyan 1 Reputation point

2020-12-04T08:35:32.59+00:00

Here is the topic.
It works for me, it works for everybody, but for my second laptop it doesn't work.

Just need possible reasons for this.
Hrach Martirosyan 1 Reputation point

2020-12-04T08:40:34.473+00:00

Started to not work when updated Win from 1909 to 2004 version.

Just want to know what mean 80070490 error, and possible reasons of this error.
Rita Han - MSFT 2,146 Reputation points

2020-12-04T08:44:57.63+00:00

So it seems your second laptop environment related issue. After a search on Internet there seems no similar issue, so there is no possible reason I can provide directly. For this specific issue we need to collect information to narrow down step by step as pointed out by my previous comments.
Rita Han - MSFT 2,146 Reputation points

2020-12-04T08:50:06.72+00:00

Search this error via this site. General means NOT FOUND error.
Hrach Martirosyan 1 Reputation point

2020-12-04T08:59:03.047+00:00

I see thanks,

In my logs I can find also Installing printer driver Send to Microsoft OneNote 16 Driver failed, error code 0x0, HRESULT 0x80070490.

Installing printer driver Microsoft Print To PDF failed, error code 0x3, HREULT 0x80070057.

The print spooler failed to load a plug-in module , error code 0x57.

Maybe this will tells you something about my enviorment issues?
Rita Han - MSFT 2,146 Reputation points

2020-12-04T09:21:28.487+00:00

Error code 0x80070057 and 0x57 mean "The parameter is incorrect." Unfortunately, we can't determine which parameter is incorrect just based on the error code. Maybe you can try devcon.exe tool to install the driver to see if you can get more useful information. As I mentioned you can ask a question at Windows Hardware WDK and Driver Development forum for more professional support. Hope this helps.

Answer 1

Cymon Kilmer -MSFT 801

Were you able to narrow down what updates affected this?

Answer 2

I recently got same error E_ELEMENT_NOT_FOUND (0x80070490) on calling InstallPrinterDriverFromPackage, which was obviously caused by UploadPrinterDriverPackage's parameter dwFlags UPDP_CHECK_DRIVERSTORE. When using UPDP_SILENT_UPLOAD instead, I never encountered any trouble, neither before nor after experimenting with UPDP_CHECK_DRIVERSTORE. I haven't tried UPDP_UPLOAD_ALWAYS, but I could well imagine that replacing it by UPDP_SILENT_UPLOAD could solve your problem.

InstallPrinterDriverFromPackage 80070490 issue

2 answers

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