Not able to connect to form recognizer backend

counterpoint2022 36 Reputation points

Hi, I am trying out the Form Recognizer Service. I followed the steps in the overview and I and getting the the error.

Analyze Failed: Cannot connect to form recognizer backend URL. Please make sure the network connection is good and specified endpoint is correct.

I am sure the endpoint and key is correct. Any idea?


Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
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  1. GiftA-MSFT 11,151 Reputation points

    Thanks for the information. However, I'm not able to reproduce this issue. Using the sample tool, I'm able to run analysis successfully as shown below. Can you try a different browser and check your network connection?


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