Remove user account

IniobongNkanga-8038 681 Reputation points
2024-07-20T13:56:24.4666667+00:00

Hello

Please i need your help on this issue.

I want to remove the saved accounts login credentials from the office 365. please help me 

 

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,075 questions
Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
5,478 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,172 questions
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Accepted answer
  1. Aleksandr Kolesnikov 636 Reputation points
    2024-07-20T19:19:09.2466667+00:00

    Hi @IniobongNkanga-8038

    If the issue related to Windows device, please follow steps:

    1. To open Credential Manager, type credential manager in the search box on the taskbar and select Credential Manager Control panel.
    2. Select Web Credentials or Windows Credentials to access the credentials you want to manage.
    3. Look for Microsoft Office or Outlook, Remove them.

    If the issue related to MacOS device, please check MS article:

    How to remove Office license files on a Mac

    Office 365 will be unlinced from the previous account.

    Best regards,

    Aleksandr


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  1. Yanhong Liu 11,320 Reputation points Microsoft Vendor
    2024-07-22T06:44:47.7466667+00:00

    Hello,

    Thank you for posting in Q&A forum.

    Please follow the steps in the following link to clear your Windows account login credentials:

    Clear the Windows Credential Manager | Information Technology (marin.edu)

    I hope the information above is helpful.

    Best Regards,

    Yanhong Liu

    ============================================

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