What does error 965ya mean when trying to access email in Hotmail?

Question

I received an email that they started a section from Mexico, my section was closed on my cell phone and when I wanted to log in again it gave me this error Correlation Id: f878aa6e-2b8f-45a1-93ae-bd06087d0c2d

Timestamp: 2024-07-21T15:30:43.000Z

DPTI: 2cd553712c37b6fd

Error Tag: 965ya

Error Code: 0

Answer 1

Hi @Luo_0 ,

Welcome to our forum!

Looks like your case is more related to hotmail.com account on your mobile, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. It's suggested that you could post your case in dedicated forum for Outlook.com for more professional advice.

Thanks for your understanding and support!

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