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Microsoft Clarity recordings show black background

Yoseop YU 0 Reputation points
2024-07-21T20:20:45.89+00:00

Hi,

I'm looking at my recordings on Clarity and noticed problems with certain system.

When users that are using Linux / ChromeOS show a black background like below.

Actual page is white background and I see no problems with ios and Windows.

Does it mean that my webpage hasn't been correctly set up for Linux and ChromeOS?

I appreciate your help!

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  1. Yoseop YU 0 Reputation points
    2024-07-22T22:54:04.1566667+00:00

    Hello MS Clarity team,

    First of all, thank you for your service and Clarity.

    I find it very useful.

    I have a question about filtering out or excluding certain connections such as my own and my colleagues' connections to my website.

    Can I stop collecting and recording my own connections?

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