Unable to log into Microsoft account on new Windows 11 computer

Question

I just purchased a new Windows 11 laptop and am trying to set it up. I've connected to the internet, named the new device, and now need to log in to my Microsoft account to "unlock your Microsoft experience." I enter the email address that serves as my username for my MS account, but then I get the message, "Something went wrong. Please try again." I'm able to log into my MS account on my old Windows 10 laptop (which is a "registered" machine), but not on the new machine and therefore can't complete setup. How do I log in on a new and non-registered machine?

Answer 1

Look for Date and Time settings and ensure they are set to "Set time automatically" and "Set time zone automatically."

At first create a local account instead. Once setup is complete, you can log in with the local account and then connect to the internet and add your Microsoft account via Settings > Accounts > Your info > Sign in with a Microsoft account instead.

What happens if you use a different Network?

See also:

When you can't sign in to your Microsoft account

http://windows.microsoft.com/is-IS/windows-live/sign-in-cant

How do I sign in to my Microsoft account?

http://windows.microsoft.com/en-US/windows-live/sign-in-how