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Custom Addin disappearing when reply/new mail in preview pane

Ravi Nalla 106 Reputation points
2024-07-22T04:10:04.35+00:00

We are facing issue with Outlook Add-in, The custom add-in disappears when draft new mail or reply for a mail in preview pane(or reading pane). If the user selects the "pop out" option on the email, then Add-in tab reappears.

 

Is there way to to show Add-in tab even in preview pane for new draft mail?

 

Attached screenshots for reference.

Before

After

Ravi NallaBefore.jpg

Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
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