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Hi,
My credit card was changed by the bank and i missed the billing on Azure. Now that I am trying to change the card so that I can pay, I am getting an error ‘check that the details in all fields are correct or try a different card’. I tried with 5 different cards and all of them got me the same error.
I have 2 servers running on production and I cannot have access to them anymore. Could someone please help?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 24%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
I will recommend you create a billing support ticket for the above here: https://azure.microsoft.com/en-us/support/create-ticket
You can mark it 'Accept Answer' and 'Upvote' if this helped you
Regards,
Abiola
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 90%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi @New2azure,
we wanted to check if you had a chance to review @akinbade abiola answer. if the answer provided was helpful in resolving your issue.
If it was, please consider clicking "Upvote and Accept Answer" on the post to let us know.
We're here to assist you, so feel free to reach out if you have any more questions.
Hi @New2azure,
we wanted to check if you had a chance to review @akinbade abiola answer. if the answer provided was helpful in resolving your issue.
If it was, please consider clicking "Upvote and Accept Answer" on the post to let us know.
We're here to assist you, so feel free to reach out if you have any more questions.
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