This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 60%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA2%3C/text%3E%3C/svg%3E)
when downloading the kit,https://www.microsoft.com/en-us/download/details.aspx?id=103661 it does not accept any of my email addresses. it is saying that my email does not exist in the tenant that has special permission for the documents. please assist
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 94%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIX%3C/text%3E%3C/svg%3E)
Hi，
Just want to confirm the current situations. Have you got a chance to verify the suggestions?
Please feel free to let us know if you need further assistance.
Hello, sorry for the delay, the author resolved the issue and replaced the file with non-encrypted version.
Hi Admin 29,
I didn't see a prompt for an email address when I downloaded the kit. Please open a new InPrivate window in Edge and try again. Or you can use this file link directly.
Best Regards,
Ian Xue
If the Answer is helpful, please click "Accept Answer" and upvote it.