My "MB-910: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)" exam is set to expire on September 15th. Despite receiving an email about renewing the exam, I can't find the renew button next to it in the Credentials tab.

Question

I used the latest version of Edge, accessed from an InPrivate browsing window, and cleared the temporary internet files and cookies. still I can't see the renew button. Please help me.

Answer 1

Hi @Sai Kadavakuti ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

Microsoft Training Support Forum

Microsoft Certification - Exam Registration/Scheduling

Microsoft Certification - Certifications Renewal

Microsoft Certification - Profile/MCID Assistance

It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

or "Ask a new question >" and Learn/Cert Moderators will help you.

Pearson VUE Support:

Pearson VUE - Customer Service

Pearson VUE - Chat

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Regards

Andreas Baumgarten