Set up PSTN calls for Teams

Iniobong Nkanga 2,046 Reputation points
2024-07-23T14:33:03.8933333+00:00

Hello

Please i need your help on this issue.

I would like to know how to set up PSTN calls for Teams

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. Robin Sheng-MSFT 3,680 Reputation points Microsoft Vendor
    2024-07-24T01:15:22.7333333+00:00

    Hi @Iniobong Nkanga

    To connect Teams Phone to the PSTN, you can choose from the following options:

    • Calling Plan. An all-in-the-cloud solution with Microsoft as your PSTN carrier.
    • Operator Connect. With Operator Connect, if your existing carrier participates in the Microsoft Operator Connect program, they can manage PSTN calling and Session Border Controllers (SBCs).
    • Teams Phone Mobile. With Microsoft Teams Phone Mobile, a user’s SIM-enabled phone number is also their Teams phone number. If your existing carrier participates in the Microsoft Teams Phone Mobile program, they can manage the service for bringing PSTN calling to Teams.
    • Direct Routing. Enables you to use your own PSTN carrier by connecting your Session Border Controller(s) (SBCs) to Teams Phone.

    You can also choose a combination of options, which enables you to design a solution for a complex environment, or manage a multi-step migration. The option or options you choose affect how some Teams Phone features are configured. For more information, see Configuration considerations.

    Thanks for your understanding and support.


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